Willa Ula

FAQ – the most common questions

How shall I pick up the keys to the apartment?

The keys are handed over directly in the guest house Villa Ula, 10, Łódzka-street in Pobierowo. If you are going to come later, please inform us about it by e-mail or by phone.

What time does a hotel day begin?

A hotel day begins at 2:00 p.m.

How shall I leave the apartment?

A hotel day ends at 10:00 a.m. If you want to check out before 9:00 a.m. or after 10:00 a.m., you should inform the reception about it by e-mail or by phone.

What is there in the apartment?

The apartment is clean and equipped with bed linen and towels in accordance with the previously declared number of guests. Our apartments are prepared comfortably, you can find there toilet paper, paper towels, dishwasher tablets, dishwashing sponges, dishrags, dishwashing liquid.

Is the apartment equipped with household appliances?

Yes. The apartment is equipped, inter alia, with an iron, a hair dryer, cutlery and pots. The guests who spend their time in our apartments can enjoy the charms of the town Międzyzdroje and they do not have to care about the equipment of the apartment in which they spend their time.

Are there any additional charges?

All charges are automatically added to the price while booking the apartment.

What is the minimum booking period of an apartment?

There is another minimum booking period established for each apartment and room. While checking the available dates you will see the rooms and apartments which you can book, as soon as you indicate the initial and the final date of your stay and the number of people.

Is it allowed to smoke in the guest house and in the apartment?

Smoking is forbidden in the indoor spaces of the whole building. You may smoke on the balconies, terraces and in our garden.

Is a stay with animals possible?

Yes. It is possible in the apartment and in all rooms, by agreement with the staff. You have to pay 30 PLN a day.

Is it possible to cancel the booking without a loss of the paid advance?

No, the paid advance shall be forfeited.

May I check in earlier?

Yes, if the rooms and apartment are available.

May I check out later?

Yes, if the rooms and apartment are available.

Is the information and the booking calendar on the website up to date?

All information on the website are updated. The calendar of availability changes in accordance with the made bookings. The guest can view when the room or apartment is available.

Are there beds for children and babies? Are they equipped with bed linen?

Yes, there is a possibility to borrow a touristic bed (20 PLN a night). It is equipped with a mattress and bed linen. If you need it, please inform about it while booking by phone or add such a bed in extras while booking online via our website.

Are there towels and bed linen in the rooms?

Towels and bed linen are available for our guests in all rooms (they can be exchanged upon request).

Is it possible to borrow bicycles in the GUEST HOUSE?

Yes, we dispose of bicycles to rent. There is a possibility to keep your bicycle in the building, too.

Do the rooms have a view of the sea?

We are about 150 metres away from the sea, that’s why the rooms do not have a view of the sea from their windows.